Last Updated: August 19, 2026

DOPS SELECT & CO. ("the Company," "we," or "DOPS Select") operates this website, including all related information, content, features, tools, products, and services ("the Service"). The Company highly values your personal privacy and is committed to strictly complying with the provisions of the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

The Service is technically hosted by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make purchases or other transactions through the Service, or otherwise contact us. Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge and agree to the practices described in this policy.

1. Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies you or can be reasonably linked to you. The categories of personal information we collect include:

• Contact and Shipping Information: Name, phone number, email address, billing and shipping addresses
• Order and Transaction Records: Purchased items, payment methods, return/exchange records, and related customer service communications (e.g., photos/videos of defects)
• Website Usage Data: Browsing history and device information automatically collected through Cookies (used to optimize the shopping experience)

2. How We Use Your Data

We use your personal information for the following legitimate business purposes:

• Providing and Fulfilling Services: Processing your online store orders, arranging logistics delivery (e.g., SF Express or other designated couriers), processing payments, assisting with returns/exchanges and dispute resolution, and creating and managing your account
• Customer Support and Communication: Responding to your inquiries, providing after-sales service, and maintaining our business relationship with you
• Marketing and Promotional Offers: With your explicit consent (e.g., subscribing to newsletters), sending you information about DOPS Select's latest products, promotions, and exclusive offers via email or message
• Security and Fraud Prevention: Verifying your account, detecting and preventing illegal, fraudulent, or malicious activities, and ensuring a secure shopping environment
• Legal Compliance: Complying with applicable laws (including Hong Kong's Personal Data (Privacy) Ordinance) or cooperating with valid legal processes

3. Disclosure and Sharing of Data

We promise not to sell, rent, or disclose your personal data to any unauthorized third parties. Your data will only be shared with the following parties when necessary:

• Shopify and Service Providers: Third-party partners who help us operate our online store, including hosting platforms (Shopify), payment processing platforms, logistics companies (e.g., SF Express), data analytics, and IT support service providers
• Legal and Regulatory Authorities: To comply with legal obligations, enforce our policies, or protect the rights and interests of the Company, users, and the public

4. Use of Cookies Technology

This website uses Cookies and similar tracking technologies to enhance your browsing experience (e.g., keeping items in your shopping cart and remembering your preferences) and analyze website traffic. You can refuse or disable Cookies at any time in your browser settings, but this may cause some website functions to not work properly.

5. Your Rights and Choices

In accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, you have the right to request access to, correction of, or deletion of your personal data held by us, and you may opt out of receiving our marketing messages at any time. To exercise these rights, please contact us via email or WhatsApp. We will process your request promptly after verifying your identity.

6. Information Security and Retention Period

We take reasonable security measures to protect your personal data. The duration for which we retain your personal data depends on what is actually necessary to maintain your account, provide services, handle after-sales and return/exchange disputes, comply with legal obligations, or resolve disputes.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or regulations. The revised version will be posted on this website, and the "Last Updated" date will be revised.